E&C Courier is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we handle data within our digital platform.

1. Collection of Information

• Account Data: We collect your name, email address, and phone number to facilitate secure account authentication and communication.
• Location Services: Geolocation data is utilized only to establish delivery points as specified by the user. We do not engage in persistent background tracking of customers.
• Technical Logs: Standard metadata, including device identifiers and crash reports, is processed via Google Firebase to maintain platform stability.

2. Data Usage and Disclosure

Your data is never sold or leased to third parties. Information is shared with Google Firebase strictly for the technical operation of the application. We may disclose information only when required by Canadian law or to ensure user safety.

3. Your Data Rights

Users may request the removal of their personal data at any time. Upon receiving a formal request at admin@eandccourier.ca, we will purge all identifiable information from our active databases within thirty (30) days.

1. Acceptance of Terms

Accessing the E&C Courier platform constitutes your agreement to these Terms. We reserve the right to update these terms periodically; continued use of the service following updates signifies your acceptance of the revised version.

2. Limitation of Liability

The platform is provided on an "as is" and "as available" basis. E&C Courier shall not be held liable for service interruptions or delays resulting from:

• Events beyond our reasonable control (e.g., extreme weather or infrastructure failure).
• Inaccurate information or delivery coordinates provided by the user.
• Outages affecting third-party providers, including Google Cloud and Firebase.

3. User Indemnification

You agree to indemnify and hold E&C Courier harmless from any claims, damages, or legal expenses arising from your unauthorized use of the platform or violation of these established Terms.